Testimonials

I can wholeheartedly recommend Paul J King Funeral Directors. The care and support that I received from Lesley at the South Woodham Ferrers branch was brilliant. She guided me through the whole process from start to finish. As I was managing this on my own after my partner had passed, her help was very much appreciated. Nothing was too much trouble, from organising donations to the requirements on the day. Lesley was particularly kind and sensitive when I wanted to see my partner in the chapel of rest. Both myself and my partner were treated with respect and dignity. You can’t train someone to be kind. It’s either there or it isn’t, and Lesley definitely is very kind and sympathetic. Paul managed my partner’s funeral so well on the day, with a gentle reassurance. He also called me the night before which gave me extra peace of mind. I felt that I could trust him completely. Throughout the whole process I felt supported, and all of my partner’s wishes were carried out. Everyone said how well the funeral went. This was the last thing that I did for my partner, and I will always be grateful to Lesley and Paul for all of their help.

Losing our son in a tragic and sudden way, was and will always be hard for us all. We chose Paul J King as this is our local funeral home and wanted our son to be close by. I phoned to see if our son had been moved from the hospital to them and I was only then told he was in the Maldon branch. The reasons for this were explained to us and we was told once he was back in woodham they would let us know immediately. This did not happen, We was only made aware after another phone call to them by myself. A few days later I phoned once again to see if we were able to go and see our son. I was then told he was back in Maldon as he needed to go back to have his fitting. We was given the impression this was all done on his first time at the Maldon branch. To make everything worse, the Friday afternoon before his funeral on the Wednesday, I called them once again to see if we could see our son, as we hadn't been allowed as yet. I was told yes, from the Friday after 3. His father and stepmother went on the Saturday. I called again and I said I will be going on the Monday. I was then told this will have to be the last time as he is starting to smell!! His partner hadn't even been!! So we only had 2 days in all to visit our son at this funeral home and the way we were treated during the most horrific time of our lives is quite frankly disgusting and inhumane. The actual funeral and cars ect was beautiful. Unfortunately that is the only good in my review. We didn't get his ashes back for a few weeks as we later found out they only collect them when they next have a funeral at that crematorium. If we had known we would have collected them ourselves.

On behalf of Iris's family, I would like to give a big thank you to all at Paul King Maldon. You were kind and caring. You didn't rush me and gave me time to collect my thoughts. I have used your services before and as usual, on the day you were calm and courteous and made a difficult time easier. Many thanks.