Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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Rating:
  • Outstanding service / trustworthy

    04/02/2021 - Essex
    5 Stars

    Impeccable and outstanding service from these guys. So respectful and professional with attention to detail. I left everything in the capable hands of Sharon (Maldon office) who gave me and my family peace of mind when taking care of my dear sister Sherrie in December 2020. Sharon went the extra mile and beyond expectations with a rather unusual request of ours. The building and chapel in Maldon is absolutely immaculate and beautifully presented. Everything from the service, the chapel, the funeral on the day and even the efficient David Coster at Bowers Gifford (all arranged by Sharon) were all we could have wished for, for our beautiful Sherrie. A huge thank you to everyone that was involved, Our family are very grateful.

    Shannon Shergill

    Dear Shannon, thank you so much for this lovely testimonial. We know how dear Sherrie was to you all and thus are pleased that Sharon was such a great support at what must have been a very difficult time. She will be so pleased to read this. Thank you also for the kind comments about our Maldon funeral home. We will pass your thanks to David Coster for the service and to everyone who was involved. Thank you.

    Paul J King 04/02/2021
  • You did Dad proud

    03/02/2021 - Essex
    5 Stars

    Would like to say a huge thank you to Anne , Nicola and Paul. Sadly as a result of covid I lost my Dad and this was an horrendous time for our family but you guys were amazing under the very strict guidelines that you have to follow. You were always so helpful and understanding even when I asked the most stupid of questions. My Dad's service was superb and Louise was lovely. And omg the flowers were amazing. As a family we cannot thank you enough for all you you have done for us. Personally I can't find the words as thank you just doesn't seem enough, as this was my first funeral that I have had to organise and you were all so lovely and supported me 100% Everyone that came to the service said it was beautiful and that we had done Dad proud! Thank you xxxxx

    Kay Cooper

    Dear Kay, thank you very much for your kind words. We are so pleased that we were all able to give your Dad the service he so obviously deserved. Anne and Nicola will of course be pleased to read this and we will pass your thanks to Louise and Sharon, the florist. We understand how difficult it is at the moment with the strict guidelines we all have to follow, but to know that you felt supported throughout and that you were able to do your Dad proud means such a lot to us all. Thank you.

    Paul J King 04/02/2021
  • So helpful and caring

    16/01/2021 - Essex
    5 Stars

    Thank you so much to Paul, Nicola and Anne, for your kind and attentive service arranging my husband, Derek’s, funeral. It was an especially difficult time, as apart from losing my husband and our family member, the pandemic was rapidly becoming much more widespread and dangerous. This caused us to change the date, as friends and family became increasingly concerned about the safety of travelling to attend. We also made some additional requests, such as a webcast and tribute slideshow at very short notice. These amendments were attended to kindness, understanding and prompt attention. I requested a simple ceremony without a celebrant, cars (apart from the hearse), or order of service, and this was accepted without any expectation that I “should” do things conventionally. On the day, Paul and his colleagues were lovely- respectful yet friendly, at just the right balance. Paul explained how we would enter the chapel, and led us out at the end, and the funeral was the personal, intimate farewell to Derek that we wanted. Thank you so much for all your help, it could not have been better, notwithstanding the circumstances.

    Alison Wheatley

    Thank you very much for taking the time to write this testimonial Alison. Nicola, Anne and my bearers will be delighted to read it as of course am I. We all thought you were very brave to run the entire funeral service yourselves and the personal touches throughout the ceremony were nice to see and some of them were certainly unique. So very well done for ensuring that the farewell to Derek was so personal and intimate. We were honoured to help you at this difficult time.

    Paul J King 17/01/2021
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