Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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Rating:
  • 10/03/2021 - Essex
    5 Stars

    From the very start of our heartbreaking journey paul j king funeral directors was absolutely fantastic, Denise with whom I mainly spoke to on the telephone , was professional, gentle , and very sympathetic , which is what you need at such a awful time , the main thing also was that the whole worry of arranging a funeral was taken off our shoulders , as they smoothly guided us when needed , my sister brother and myself are so grateful Mr. King and his wonderful team , thankyou x

    Jenny Draper

    Thank you Jenny, Denise will be delighted to read this as will the rest of the team. We appreciate there is always so much to be done at times like this, so to hear that we were able to take away some of the worry is nice to hear. Thank you for taking the time to write this testimonial.

    Paul J King 12/05/2021
  • Such helpful staff

    08/03/2021 - Essex
    5 Stars

    At a difficult time, the staff were all so caring and welcoming. Never made to feel guilty for constant phoning in the early days of planning, and absolutely no attempt to up sell services. Made to feel it was OUR service OUR way. Not sure if this was the first service with a spontaneous round of applause, but surely a testament in part to the services of Paul J King.

    Irene Poole

    We are so pleased that the service was exactly how you wanted it to be Irene and that the staff were helpful and caring. Yes, it probably is the first time there has been a spontaneous round of applause. Thank you very much for taking the time to write this testimonial, it is much appreciated.

    Paul J King 19/03/2021
  • Outstanding service / trustworthy

    04/02/2021 - Essex
    5 Stars

    Impeccable and outstanding service from these guys. So respectful and professional with attention to detail. I left everything in the capable hands of Sharon (Maldon office) who gave me and my family peace of mind when taking care of my dear sister Sherrie in December 2020. Sharon went the extra mile and beyond expectations with a rather unusual request of ours. The building and chapel in Maldon is absolutely immaculate and beautifully presented. Everything from the service, the chapel, the funeral on the day and even the efficient David Coster at Bowers Gifford (all arranged by Sharon) were all we could have wished for, for our beautiful Sherrie. A huge thank you to everyone that was involved, Our family are very grateful.

    Shannon Shergill

    Dear Shannon, thank you so much for this lovely testimonial. We know how dear Sherrie was to you all and thus are pleased that Sharon was such a great support at what must have been a very difficult time. She will be so pleased to read this. Thank you also for the kind comments about our Maldon funeral home. We will pass your thanks to David Coster for the service and to everyone who was involved. Thank you.

    Paul J King 04/02/2021
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