Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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Rating:
  • A thank you.

    11/01/2021 - Essex
    5 Stars

    My daughters, my granddaughters and I would like to say thank you to Sharon and Martin for the way they looked after us when my husband died unexpectedly. We were guided in how to put together an Order of Service that we think is beautiful and which gives me comfort. All our dealings with your firm were dignified and unhurried, an important point. The service was lovely and we would like to say how grateful we are to Louise Linton, who was our celebrant. A number of people also commented. Thank you for helping us at a sad and difficult time.

    Josephine Cameron

    Dear Josephine and family, thank you so much for taking the time to express your thanks, especially to Sharon and Martin. They will be delighted to hear that they were of help during what must have been a very difficult time for you all. We are pleased that the service provided by Louise Linton was just as you would have wished for your husband.

    Paul J King 12/01/2021
  • GRATEFUL THANKS

    14/10/2020 - Essex
    5 Stars

    I would like to pass on my grateful thanks to everyone at the Heybridge office for their professionalism, kindness, dignity and sympathy when dealing with my dear Dad's funeral arrangements. From the first meeting with Corinne and subsequent meetings and telephone calls with Sharon and Martin, right up until the end of the funeral service, I was looked after and guided all the way. Nothing was too much trouble. I decided I would like to see my Dad in the Chapel of Rest and Sharon very patiently went through what to expect. I know this will sound daft, but it really looked like my Dad, lying at peace, and I was able to kiss him goodbye. Nigel Catchpole, the celebrant, also deserves a mention for conducting a great send off for our Dad, everyone commented on what a lovely service it was. I will be eternally grateful for all your kindness at such a difficult time, thank you all.

    Gillian Britten

    Thank you Gillian. I am delighted that you were happy with our services and all the staff you dealt with. We appreciate how important it must have been to see your Dad, and that he looked so peaceful. Everyone, including Nigel will be delighted to read your comments. Thank you for taking the time to write.

    Paul J King 15/10/2020
  • Caring and Professional

    07/10/2020 - Essex
    5 Stars

    Thank you to the staff at the Heybridge office with whom we dealt following the death of our mother. At a very difficult time we were guided through the necessary procedures with kindness and understanding. The funeral service was everything we hoped it could be given the current circumstances. The funeral director, Corinne, was so kind on the day and ensured that everything went well.

    Gillian Watson

    Thank you very much Gillian, I am pleased that you were happy with our services and that the day went as you had hoped. Sharon, Martin and Corinne will be delighted to see your comments.

    Paul J King 07/10/2020
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