Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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Rating:
  • Jeanette Paddon ‘MUM’ Maldon Fields Crematorium

    02/04/2025 - Essex
    5 Stars

    A big thank you to Lesley @ SWF branch for you empathy, kindness & gentle way you dealt with everything to do with mums funeral. Each visit to you branch was met with understanding for our feelings at such a very difficult time in our lives. You were sensitive & sympathetic with all the details of our decisions & on our visit back to see our mum for the last time. The members of your team who were with us on the day were very considerate & caring. They allowed us to take everything at our own pace & we never felt rushed at any point. They guided us carefully & thoughtfully through every step. Please pass our thanks onto them. Our celebrant Louise was extremely friendly & helped us to remember lots of wonderful times with mum whilst discussing the service. Her delivery of the service was heartfelt to which we would like to say thank you. It helped us feel more at ease on the day & helped us to delivery our tributes. Thank you to everyone involved for making our hardest day go so well albeit very sad.

    Joanne Duce

    Dear Joanna, thank you for taking the time to write this. I am pleased that Lesley and our team were so helpful and understanding and that a difficult time was made a little easier for you. They will all see this testimonial and I will pass your thanks to Louise - it’s always nice to reminisce on happy memories. Best wishes to you and your family and thank you again. Kind regards, Paul

    Paul J King 03/04/2025
  • Jeanette paddon 26/3/25 Maldon fields

    31/03/2025 - Essex
    5 Stars

    From the moment I met Lesley at the SWF branch , she was so sincere & kind , everything we asked for our mum we got Lesley made me feel so at ease & comfortable with what was a sad time losing my mum , day of the funeral we had the perfect day with the sun shining & the kindness and compassion from Paul J King And the celebrant Louise made the service seem very special , she was so kind & caring too . Please send a thank you Lesley & Louise who both made this day so special for all the family & friends & Maldon fields was the perfect place my mum .

    Theresa Hall

    Dear Theresa, thank you for taking the time to send this. We will ensure that Lesley and team see it and will pass your thanks on to Louise. We are fortunate to have such a good team of staff. We are pleased that your Mum’s funeral went as you would have wished and the weather was kind too. Kind regards

    Paul J King 02/04/2025
  • Molly House cremation

    18/03/2025 - Essex
    5 Stars

    From the moment of meeting Lesley at the SWF branch I knew we had chosen the right place for Molly, her empathy and kindness in this sad situation was very comforting her professionalism outstanding, on the day Jack and his team were perfection we couldn't ask for anything more and also Jay who was celebrant thank you all for getting us through a tough time

    Kathy House

    Dear Kathy, thank you for this Testimonial. I am sure my team will be delighted to read it and I am pleased that everything went as you would have wished for Molly. It’s never an easy time for you all, so we do appreciate you taking the time to write this. Kind regards

    Paul J King 19/03/2025
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