Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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Rating:
  • Dignity & Respect

    08/06/2020 - Essex
    5 Stars

    My husband passed away suddenly from the dreaded C at the end of February 2020. I booked an appointment at the Braintree office, where I was greeted by Kate. During this traumatic time (Covid19 had just reared its ugly head) nothing was too much trouble. Kate always had time to talk to me. My husband was dealt with dignity and respect. Even though in the week of his funeral i had to first reduce numbers down and then again two days before the funeral, on the day of his service I could not have asked for anything more. He arrived in the hearse and the sun shone brightly on his red coffin. The staff at all times were professional and made me feel at ease on such a sad day. Thank you for looking after my husband and myself.

    Lisa Cameron

    We did feel for you Lisa - just at the start of lockdown and having to change your plans right up to the last minute. We are glad that Kate was supportive and that you were pleased with the service we provided. Thank you.

    Paul J King 09/06/2020
  • Beautiful send off

    29/05/2020 - Essex
    5 Stars

    Thank you to all the staff at Paul J King, Burnham branch for the beautiful send off for my mum. They were there from start to finish, nothing was too much trouble and mum, I’m sure, would’ve been proud of the ceremony. The quality of care and respect shown for mum throughout the service and in these difficult times was excellent. Thank you again. Kind regards, Natasha Roker

    Natasha Roker

    Dear Natasha Thank you very much for your kind words. The ladies in Burnham office will be very pleased to read your comments, especially in these unusual times.

    Paul J King 30/05/2020
  • Outstanding service

    09/04/2020 - Essex
    5 Stars

    I would have no hesitation in recommending Paul J King Funeral Directors. Obviously, this was a very traumatic experience for my family and I, but Tracey (Burnham office) was amazing in the way that she calmly, and sympathetically, guided us every step of the way through the process – nothing was too much trouble. Paul King and his team were also very professional and respectful, on the day of Dad’s funeral and enabled us to give Dad a send off that he would have been proud of. The service we received throughout was outstanding, we are truly thankful.

    Wendy Foster

    Thank you so much for taking the time to write. Tracey will have seen this and I am sure it will have cheered her up during this difficult time. I am pleased you were able to give your Dad the send-off that he would have been proud of.

    Paul J King 12/04/2020
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