Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King


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  • A Huge Thank You!

    23/06/2020 - Essex
    5 Stars

    We just wanted to say a huge thank you to each and every one of you. From our very first contact at such an awful time, to all of our questions and queries throughout and to the actual funeral itself, your service, compassion and professionalism has been truly outstanding. We had very little understanding and knowledge of what needed to be done and when and were incredibly anxious, but needn't have been as nothing was too much trouble! Our sincere thanks to Martin, Sharon and Paul together with all those behind the scenes. Dave, Angela and Oliver Arnold x

    David Arnold

    Thank you very much for your kind words and for taking the time to write this testimonial. The staff at our Maldon office, particularly Martin and Sharon, will be delighted to read your review. We were all pleased to be able to offer help and support and this difficult time.

    Paul J King 23/06/2020
  • Professional

    22/06/2020 - Essex
    5 Stars

    I would like to thank you for your professional service in relation to my wife's funeral service. I found Martin and Sharon very helpful, approachable and informative with nothing being too much trouble. The service itself was conducted with respect and professionalism by all bearers present on the day. Despite the current situation, the whole process/service was handled very well.

    Norman Fowler

    Thank you very much Norman. I will make sure Martin and Sharon look at your testimonial as they will be pleased to know that you were happy with them. The current situation makes funerals very different so we are glad that we were able to support you at this difficult time.

    Paul J King 22/06/2020
  • Dignity & Respect

    08/06/2020 - Essex
    5 Stars

    My husband passed away suddenly from the dreaded C at the end of February 2020. I booked an appointment at the Braintree office, where I was greeted by Kate. During this traumatic time (Covid19 had just reared its ugly head) nothing was too much trouble. Kate always had time to talk to me. My husband was dealt with dignity and respect. Even though in the week of his funeral i had to first reduce numbers down and then again two days before the funeral, on the day of his service I could not have asked for anything more. He arrived in the hearse and the sun shone brightly on his red coffin. The staff at all times were professional and made me feel at ease on such a sad day. Thank you for looking after my husband and myself.

    Lisa Cameron

    We did feel for you Lisa - just at the start of lockdown and having to change your plans right up to the last minute. We are glad that Kate was supportive and that you were pleased with the service we provided. Thank you.

    Paul J King 09/06/2020
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