Customer Reviews of our Services

We are a family business and take great pride in the service we give to our clients.  We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.

Paul J King

 

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  • KEVIN JACOB 10/05/2022 - Essex

    15/05/2022 - Essex
    5 Stars

    I was heartbroken to have had my loving husband and best friend taken away from me so quickly! But from the first phone call to the last, i was treated with the utmost respect, dignity and made to feel relaxed and gave me the strength to get through this very dark time. Lesley was an absolutely diamond always going above and beyond helping me through every step of the way. Also a big thank you to Paul himself who should be more than proud of the wonderful staff that he has supporting him, from the pallbearers, drivers, Lesley and Martin. I would also like to say a Very Big Thank You to Nigel Catchpole who did an excellent job on the service. Thank you all so very very much and will be definitely recommending your services. Debbie Jacob

    Debbie Jacob

    Dear Debbie Thank you so much for your kind words. and for taking the time to write this at what must be a very difficult time for you. I am pleased that we were able to make your journey a little easier. It is clear that Kevin was well-loved and will clearly be much missed by many people. I will ensure that my staff and Nigel read this as it’s always nice to get some feedback. Thank you once again.

    Paul J King 16/05/2022
  • Mick Stockwell

    06/05/2022 - Essex
    5 Stars

    I was devastated to have lost my beloved husband at the age of 52 and did not know where to start in terms of Funeral Directors. A good, personal friend of mine recommended Paul J King and I implicitly trust his judgement and I am so glad that I did. From the first meeting with Martin at the South Woodham Ferrers branch, I knew my late husband would be in good hands. Struggling to come to terms with our loss, Martin made the whole process seem much easier to bear and listened carefully to our detailed requests and treating us with the utmost respect and leaving 'no stone unturned'. My daughter chose the most perfect casket, of a fishing theme, which suited my late husband so well as he was an avid fisherman. Every detail was taken into account. Then we were handed over to the lovely Lesley, who made us feel that nothing was ever too much trouble. When we visited my late husband in the Chapel of Rest, they made sure the candles were lit and he was presented so nicely and again, with the utmost respect. We were given a link to the Tribute page, which is such a brilliant idea and allowed family and friends to donate to the two hospices of our choice, and where we could make comments, add photos and also light a virtual candle, which is a wonderful idea and family and friends embraced it. On the day itself, the service could not have been more fitting and more apt. Every single detail was taken care of, from the visual display to the pallbearers and the drivers, who were so professional, polite and smart. Again, every detail was taken care of and I was able to relax and focus on the service without worrying. I just want to thank Paul J King and his staff, Lesley, Martin, the pallbearers and the wonderful drivers for all your kindness, caring nature and true professionalism, which, in turn, allowed us to bid farewell to our wonderful husband, dad, son-in-law, son, brother, friend with utter dignity, knowing that we gave him the best send off possible. Thank you so very much.

    Linda Stockwell

    Dear Linda, thank you so much for taking the time to write this testimonial. Martin and Lesley will be delighted to read it and know that they were able to be of help at such a difficult time for you and your family. I will ensure that the pallbearers and drivers read this too as they will be pleased to hear your kind words. I can appreciate the devastation you must feel, losing Mick at such a young age, but I hope you will take some comfort from knowing that you gave him such a fitting, personal, send off. Best regards and thank you

    Paul J King 07/05/2022
  • With Thanks

    05/04/2022 - Essex
    5 Stars

    I have used Paul J King for a number of years and always of course in the most upsetting of circumstances. However the kindness and compassion shown by each and every member of staff is faultless. Every time I entrust them with the care of a loved one I know they are in safe hands and will be treated with dignity. From that first phone call to the very end after the funeral has taken place the experience has always been a reassuring and pleasant one; mainly due all of the amazing people involved. So a big thank you from me and my family for being the caring and trusted experts you are.

    Lucy Burton

    Dear Lucy, Thank you very much for your kind words. You certainly seem to have needed our services a bit more often than I am sure you would wish so I am pleased to hear that once again everything went well and the staff looked after you throughout. Thank you for taking the time to write this, it is much appreciated. I hope you won’t need us again for a very long time. Take care and kind regards

    Paul J King 05/04/2022
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