Customer Reviews of our Services
We are a family business and take great pride in the service we give to our clients. We really do strive to be the best. We would greatly appreciate your comments on the service we provided to you and the care you received from our staff.
Paul J King
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A huge thank you
16/03/2021 - EssexOn recommendation from a friend I contacted Paul J King to help with the loss of my son in January. I was totally impressed right from the start when two very polite smartly dressed kindly gentlemen arrived late at night to collect Ross from the house. They were so professional, caring and respectful of both Ross and of our feelings at such a distressful time. In fact this set the tone for the whole process of arranging his funeral amid so many restrictions with help from Wendy at the Burnham office. Wendy is a super lady and helped me at every stage with total understanding and tenderness. We chatted so much about Ross which really helped me she is so caring and nothing was too much trouble whatever I asked of her. I was very comfortable being totally looked after by such a professional kind person and she knew just how important this farewell was to me being the last thing I could do for my son. Needless to say all went very well on the day and the special request that I had asked for to make a slight detour to drive past Ross’s place of work on the way to Chelmsford was all fitted in. To us as a family Ross’s funeral was special just like him and Paul with his staff helped to make that happen making it personal for which I am truly grateful and cannot thank them enough. I would highly recommend Paul J King to take care of your loved one and the family at such a sorrowful time they are so professional with caring and respect paramount.
Jan MorganDear Jan, thank you for your kind testimonial and for taking the time to write it at what must be an extremely difficult time for you. I will ensure that our gentlemen read this and of course Wendy. I am delighted that Wendy was such a help to you, she is indeed very caring. The most important thing for all of us was to make Ross’s funeral as good as it could be given the pandemic restrictions. It was obvious to us just how special he was to you all.
Paul J King 17/03/2021 -
10/03/2021 - Essex
From the very start of our heartbreaking journey paul j king funeral directors was absolutely fantastic, Denise with whom I mainly spoke to on the telephone , was professional, gentle , and very sympathetic , which is what you need at such a awful time , the main thing also was that the whole worry of arranging a funeral was taken off our shoulders , as they smoothly guided us when needed , my sister brother and myself are so grateful Mr. King and his wonderful team , thankyou x
Jenny DraperThank you Jenny, Denise will be delighted to read this as will the rest of the team. We appreciate there is always so much to be done at times like this, so to hear that we were able to take away some of the worry is nice to hear. Thank you for taking the time to write this testimonial.
Paul J King 12/05/2021 -
Such helpful staff
08/03/2021 - EssexAt a difficult time, the staff were all so caring and welcoming. Never made to feel guilty for constant phoning in the early days of planning, and absolutely no attempt to up sell services. Made to feel it was OUR service OUR way. Not sure if this was the first service with a spontaneous round of applause, but surely a testament in part to the services of Paul J King.
Irene PooleWe are so pleased that the service was exactly how you wanted it to be Irene and that the staff were helpful and caring. Yes, it probably is the first time there has been a spontaneous round of applause. Thank you very much for taking the time to write this testimonial, it is much appreciated.
Paul J King 19/03/2021