Updated - 16 June 2021

This is just a brief reminder about the main principles of the Covid guidelines (June 21st, 2021) regarding attendance at funerals.
  • There are no restrictions on the numbers at funerals or wakes. However, each venue is required to determine how many people can safely be accommodated with social distancing
  • Funerals should be limited to close family and friends if possible

Keeping overall numbers at funerals as low as possible will reduce the risk of spreading COVID-19. We appreciate your continued efforts to do all you can to reduce the risks.

A summary of the current laws, and additional guidance for mourners, is on the Essex County Council Faith, worship, funerals and bereavement page.  

Our advice


  • Our offices are open. Everyone entering an office must follow the strict guidance in place.
  • It is preferential for arrangements to be made over the telephone.
  • For the safety of families and our staff we will require an NHS Test & Trace form to be completed and returned to us before the funeral - CLICK HERE FOR AN ELECTONIC COPY OF THE FORM
  • Chapel visits by arrangement and restricted to two family members of the same household. Facemasks must be worn.
  • No Chapel visits of Covid cases.
  • Chapel visits must be between 9:30am and 4:00pm.
  • Two Jaguar limousines fitted with protective screens are available. Only 6 people from one household or support bubble per car or 4 people from mixed households.
  • We will continue to follow Government guidance and stress that strict social distancing will be followed at all times.

Funeral arrangements

Our offices are open. Wherever possible telephone arranging is the preferred option.

If Office Arranging:

  • Arranging by appointment is preferable
  • No more than 2 people from the same household to be present at time of arranging
  • Social distancing must be followed with the 2 meters guidance
  • Face masks to be worn by us and family. We will provide masks if necessary
  • No hand shaking 
  • Family to be asked to use hand sanitiser on arrival and again on leaving
  • Family to use one pen which will have been sanitised before use and staff will use another
  • If anyone has Covid 19 symptoms, they must not attend Arrangements

Chapel Visits

Chapel visits by arrangement may now be carried out but with strict guidelines in place. 

  • Covid 19 cases CANNOT be visited
  • Non Covid 19 viewings will be limited in numbers of visits (ideally one)
  • All visits are by appointment with times agreed with the office responsible
  • Visits will be limited to a maximum of 2 family members from the same household or support bubble at any one time and for a maximum of 30 minutes
  • Social distance of 2 meters must be followed
  • Visitors will be asked to use hand sanitizer on entering and leaving the office
  • Face masks to be worn by us and the family (we will provide masks if necessary.)




Two of our Jaguar limousines are available for funerals, subject to the following restrictions:

  • Up to 6 passengers if they are from the same household or support bubble.
  • Up to 4 passengers from mixed households
  • The front seat next to the driver is not available
  • Face masks must be worn by all passengers at all times

The limousines are fitted with protective screens to reduce any chance of cross-contamination. Masks and hand gel will be available.

Office hours

Offices are open. Chapel visits (by arrangement) are permitted.  Office hours are:

Saturday opening hours

  • Braintree and Hullbridge - closed
  • Burnham, Chelmsford, Maldon and South Woodham Ferrers - 10.00 am till 12.00 noon

Crematoria Chapel numbers  

  • Chelmsford - Maximum 20
  • Bowers Gifford (Basildon) - Maximum 60
  • Southend - Maximum 30
  • Three Counties (Braintree) - Maximum 37
  • South Essex (Upminster) - Maximum 55

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